Forum Discussion

fame's avatar
fame
Member
9 months ago

Email Invoice rejected

I have a clients invoice that is being rejected. I have been able to send previously and can send normal emails. How can I fix
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi fame,

If your invoices are bouncing back when you're sending them to your client, it may need further assistance on the backend. I've sent you a private message with more details, so please check your inbox when you have a moment.

Looking forward to your response.

Regards,
Earl

NKAV's avatar
NKAV
Cover User
8 months ago

I am having the same problem - please send me a private message so I can advise of emails blacklisted

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 months ago

    Hi NKAV,

     

    Thanks a bunch for sending that over! We've sorted out all three affected email addresses, so everything should be good to go and working perfectly now!

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 months ago

    Hi NKAV,

     

    No worries! We’ll have a check at this on our end. I’ve shot you a private message–check your inbox, and we’ll sort it out from there.

     

    Cheers,

    Princess

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