Forum Discussion

Clairetao's avatar
Clairetao
Member
7 hours ago

Email sales invoice

When sending the invoice by email, the content displays the total invoice amount rather than the outstanding balance, even though a deposit has already been paid against the invoice. how could I change it or don't show the amount at all.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 hours ago

    Hi Clairetao,

     

    Nice pick up. I can see why that’d be confusing when a deposit’s already been paid. The email itself pulls through the full invoice total, not the outstanding balance, and there’s no option to change that field to show “amount due” or to hide the amount altogether. It will always show the full invoice amount even if a deposit has already been paid.

     

    Regards,

    Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.