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algonsteel's avatar
algonsteel
Experienced Cover User
3 years ago

Emailing Payslips & Remittances

We are using AccountRight 2022.3.0 on our server here in the office. I use Outlook through Microsoft 365. Our server has recently been upgraded and we now find we have issues with: Any invoices/rem...
Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi algonsteel 

 

Thanks for your post.

 

It sounds like you are using AccountRight to send the emails. To switch back to using Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the Send Emails Using AccountRight option.

 

 

 

Preferences window with email option highlighted

 

Read more about this here: Set up AccountRight to send emails.

 

Could you upload a screenshot of the window where you are being asked to choose a Profile?

 

Have you tried to send a payslip to yourself? Are you receiving this?

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