Hi CoopsM,
Thank you for your post. Thank you for notifying us about your concern. We are sorry to hear that you are facing challenges sending pay slips to the employees. We are genuinely appreciate your patience and understanding on this matter.
There can be a few reason why emails are not being send or received, as such, we would recommend going through the troubleshooting in this Help Article: Email Troubleshooting. If the issue persists, can you please retrieve the diagnostic log of the file so we can take a look into this for you.
If my response has answered your enquiry, please click "Accept Solution" to assist other users find this information.
Kind Regards,
Cel