Hi Myob I was wondering please when there is going to be a fix for the problem when you enter a credit from the intray its always 1c short when MYOB reads it.
So Credit could be for $300 but Myob will put it through as $299.99.
I can see this was a problem back in Jan 2022 how is it still a problem 2 years later? Is there a fix please.
Hi JenIvan,
Thanks for your post.
My apologies for the late response. Our dedicated team is looking into this thoroughly. In the meantime, kindly update each transaction manually with an additional 1 cent. We truly appreciate your patience and understanding regarding this.
Feel free to post again anytime you require further assistance.
Kind regards,
Shella
Hi Shella
I haven't heard anythiong back yet and MYOB still does this?
Thanks
Jen
Hi JenIvan,
Thank you for reaching out, and your patience in waiting for a response.
I've looked at the issue we've flagged, and it's currently being investigated. Our team is on it, waiting for the product development phase. As soon as we have any updates, we'll make sure to keep you in the loop. We really appreciate your patience and understanding on this.
Please feel free to reach out if you need further assistance.
Cheers,
Princess
