Hi BogicJB
We will have to look into this in-depth as the error messages keep on changing. So we can organize this, can you please send me your serial number by a Private Message.
Update: Issue fixed by sending the file in for repair.
Hi D9
This error message generally occurs if the Job Number and Sub Job of fields have same job number in the Job information window as shown:
Therefore, can you please attach a screenshot of your Jobs List screen and Job information window for the header job so we can figure out what's wrong. You are also welcome to send these screenshots by a Private Message if they contain any sensitive information.
Hi,
I am having the same problem.
2649 is the header job, which I am unable to fix as it comes up with that error.
2649:1 is the sub job.
I can't fix or change anything as it gives that same error.
I also want to bring another sub job of 2649, which is 2649:2, which I am unable to.
The job number and sub-job Of values cannot be the same
Any help is appreciated
Hi BogicJB
If you try changing the job number 2649:1 to something else for testing purposes, is it then working? This is because it might be conflicting with job number 2649 which is the parent job. If you're getting any error message while trying to change the job number, let us know the exact error message so we can investigate further.
Hi,
I was able to change 2649:1 to 26449:1 for testing purpose but then when I go back to 2649 to try and correct it so it is a header stage and I will be able to then correct 26449:1 name and add as a detail job I cannot as I get a transaction files error.
Do you know how to find what this is and fix it?
Thank you
