Error - The credit limit value must be less than 0 or equal to 0.

Hi Theo1 

Thank you for posting and welcome to Community Forum. 

I noticed that you are typing 1 000,00 which might be the cause of this error. If you're typing 1000.00, please delete and retype it again without the spaces in between the numbers. You can use this Help Article, Credit Limits, as your guide. 

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Hi There, Thanks for your response but the screen will only accept 0.00  I now update the customer credit limit via

the "Import Assistance" function.  Please note I do get a warning when the Customer credit limit is exceeded. However as soon as I try and make changes to the Customer Profile I still get the warning message :

The credit limit value must be less than 0 or equal to 0.

Hi Theo1 

I suspect this odd behaviour is somehow related to your region settings. AR2023 is designed for Aus and NZ and might be puzzled by the R currency symbol, as it is expecting a $.

As a test, change the region settings to Australia and restart AR2023, then try to set the credit limit. If that works without the error message let us know. Change the region settings back to your region. Credit limits should then stay as they were set.

Regards

Gavin

Hi Gavin

Thank you for response , I have tried it but the error persist.  Is there maybe some other "Flag" that needs to be 

updated ? ERROR " The Credit Limit value must be less than, or equal to 0.  - 

Why would you want a minus or a zero Credit Limit  ?

Hi Theo1 

It is clearly a bug, just wondering why it isn't affecting everyone. I just set my region settings as per yours and set grouping symbol to a space and decimal symbol to a comma, as you have. I entered 1000 which appeared as 'R1 000,00' just as it does in your image. Credit limit updated to 1000 as expected. 

What version of MYOB are you using (see Help >About)? And is your company file online?

Regards

Gavin