Forum Discussion
Hi Mazzii1,
Thank you so much for your post and welcome to the Community Forum! I am sorry to hear that you were having problems in importing your sales. I really appreciate your patience and understanding about this issue and thanks for the information. When importing into AccountRight Live, a Tab Delimited or Comma Separated CSV file, that has been saved from Microsoft Excel, can cause the import to skip the records, with the message: Error -25: Invalid amount.
To fix this, The quotation marks need to be removed before importing again. There are multiple ways to achieve this, ideally just change the column format in Microsoft Excel, and save the file and import again. Identify the column causing the issue, then in Excel select the entire column, then right click the column header, and select Format Cells.
You can also visit this post for more information: Importing sales error -25.
Please do let me know how you go on this.
Regards
Earl
Hi again,
Finally uploaded an Item bill without errors however, none of the billed or received quantities uploaded. Why is this? The columns were named and matched to the item bill fields and the import log had no errors.
I don't know why this is so complicated. In Xero, we can copy a sale to a bill, but it wouldn't bring over the added information on each transaction line like date and docket number. Only the genric item desciption. But still, way less complicated than this. I came to MYOB thinking it was going to be easier, more efficient... it's been anything but that unfortunately.
I look forward to your reply.
Mazzii
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