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Mazzii1's avatar
Mazzii1
Contributing User
2 years ago

Error -25: Invalid Amount - trying to import sales into item bill so as not to double up on work load

Hello,   I need help in understanding what the import issues are. I managed to import one but it jumbled all the line items around so they were not in the date order as per the sale or bill. Now I ...
Mazzii1's avatar
Mazzii1
Contributing User
2 years ago

Hi Earl_HD 

 

Thanks for your response. I don't understand what you mean by extra blank lines? There are no blank lines between each transaction. But then in the next sentence, you say that each transaction line has to be seperated by a single blank line!? Very confusing.

 

I tried adding a single blank lines between each transaction and re-imported the file. What a mistake that was. Not only did it still not import the Billed or Received amounts, each line was imported into a seperate bill instead of the one bill!! 

 

Why does everything else import except for the quantities entered in the Billed or Received columns? 

 

Cheers,

 

Mazzii1 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Mazzii1,

I'm sorry to hear that. I'd be glad to take a look at this for you, can you please confirm the last four digits of your Serial Number and Company File ID?

Looking forward to hearing from you soon!
Regards,
Earl

  • Mazzii1's avatar
    Mazzii1
    Contributing User
    2 years ago

    Hi Earl_HD 

     

    Thank you for that. The last four digits of the serial number is 6183 and the Company File ID is 1 (from the Desktop app, I select Help > About MYOB AccountRight).

     

    Cheers,

     

    Mazzi

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