Forum Discussion

Freddy21's avatar
Freddy21
Experienced Cover User
2 years ago
Solved

Error -4077

Hi,   Trying to update bulk pricing for custom price levels.   Recieving error as per below Summary of errors Error -4077: You have sales for this item.   I am not sure what to do?    
  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Freddy21, 

     

    Thank you, I've had the script run over the file. Can you please sign out and sign back in, the import should now work. 

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Freddy21, 

 

Thanks for your post. There is a script we have that we can run to resolve this error, can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight) so I can arrange this.

  • Freddy21's avatar
    Freddy21
    Experienced Cover User
    2 years ago

    Hi Melissa,

     

    4 last digits Serial number : 4060

    File Company ID: 1

     

    Thank you.

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi Freddy21, 

       

      Thank you, I've had the script run over the file. Can you please sign out and sign back in, the import should now work. 

       

      Do let me know how it goes. 

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

      • Freddy21's avatar
        Freddy21
        Experienced Cover User
        2 years ago

        Thank you - it worked =)