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CarenH-J's avatar
CarenH-J
Partner
4 years ago
Solved

Error 4077

Updating Item prices, getting the 4077 error, are you able to run the script on this file please.

 

File Online

1198

4

  • Mike_James's avatar
    Mike_James
    4 years ago

    Hi CarenH-J , if I can reply, that sounds like the values >$1000 were converted to "$1,234.56" (ie with commas and quotation marks) when the file was saved from Excel to text. You possibly need to format the amounts as general before saving. 

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  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi CarenH-J 

     

    I've arranged for the necessary script to be run for you. Do ensure that you close down and reopen that company file before trying that process again.

     

    Let us know how you get on.

    • CarenH-J's avatar
      CarenH-J
      Partner
      4 years ago

      Thanks Steven_M, how long will this take before I can rerun the import?

      • Steven_M's avatar
        Steven_M
        Former Staff
        4 years ago

        Hi CarenH-J 


        It was completed just prior to my reply post. So just close down, reopen the file and you should be away to go.

    • Chris-SharpEdge's avatar
      Chris-SharpEdge
      User
      3 years ago

      Hello Steven,  I have the same error 4077 issue.

       

      I called support and they told me they would transfer me to the Account Right team so they can run the script on my file but I would need to wait 55min on hold before I could speak to a team member.

       

      The company file is: Online

      The last 4 digits are: 9036

      Company File ID # 1

      • Steven_M's avatar
        Steven_M
        Former Staff
        3 years ago

        Hi Chris-SharpEdge 

         

        Thanks for providing that information. That script has been run for you. This should help mitigate that import message from occurring in that company file.