Forum Discussion

BYBookkeeping's avatar
BYBookkeeping
Trusted Cover User
2 years ago

Error 0: Unexpected import error - The given key was not present in the dictionary.

HI Everyone   I've exported out a template (Sales/Item), and I'm trying to import a File (Sales Invoice). My client has a invoice to do with 276 lines or product.   I've only used the minimum fie...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi BYBookkeeping 

Thanks for your post. We do have an online script to run to fix this issue. Can you please send me a private message with the following information: 

  * Serial number
  * Company name
  * Email Address and Full name

Regards,
Earl

  • BYBookkeeping's avatar
    BYBookkeeping
    Trusted Cover User
    2 years ago

    Thanks for the reply.  I would love the fix please.

    But I can't seem to send you a private message?  I've tried through the link in the body of the message, and by going through your name ??

    • Leneth_A's avatar
      Leneth_A
      Former Staff
      2 years ago

      Hi BYBookkeeping

       

      Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.

       

      I've given you an access to the Private message. You should be able to send the information posted on this thread in a Private message. Please click on your forum display picture in the top right-hand corner of your screen then choose the envelope icon that appears.

       


      Please let me know if you need further help.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Cheers,
      Leneth

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