Forum Discussion

Experienced User

1 year ago

Error: Format of Bank Account Number Value is Incorrect.

Hi there, Some urgent help needed please. We've been trying to pay our supplier in our newly created MYOB file, but the error message below keep popping up and don't us to do so. We hav...

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Earl_HD

MYOB Moderator

1 year ago

Hi FZeng,

Thank you for your detailed post and the screenshot.

Could you please try adding a zero to the suffix of the bank account number to make it three digits? If the current number is two digits, like 30, add the zero to the front, making it 030, instead of at the end, which would result in 300.

Feel free to post again, we're happy to help!

Regards,
Earl