Error in Inventory, has come up with a minus figure that is very long and has a letter in it as well

Question

An error has come up in MYOB Account Right Inventory Item List.&nbsp;It says the stock On Hand is&nbsp; &nbsp; &nbsp; &nbsp;-1.11022302462516E-16How do I get this fixed??&nbsp;

leneth_a · Accepted Answer

Hi ShellyMac1,&nbsp;&nbsp;Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. Thank you for flagging your inquiry with us and for confirming the exact error you are getting. We regret that you are having difficulties due to the negative stock on hand shown in the Inventory Item list. We value your patience and cooperation as we work to address your concerns.&nbsp;&nbsp;In this matter, we will need to run a script over your company file for you. I have sent you a private message requesting the necessary details to assist you further. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.&nbsp;&nbsp;&nbsp;Let me know if you have problems with this.
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If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.&nbsp;Cheers, &nbsp;Leneth

leneth_a · Answer

Hi ShellyMac1,&nbsp;&nbsp;Thank you again for working with me via private message. We are grateful for your effort in marking the post as an accepted solution and we appreciate your patience and understanding during this time. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.&nbsp;
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Cheers, &nbsp;Leneth

caroline5254 · Answer

We also have this issue and can see that the issue was resolved by MYOB - through reference to private message.

I clicked on Go to Solution - no information which we are able to use to resolve our problem

WOuld you please advise

thank you

leneth_a · Answer

Hi Caroline5254,&nbsp;&nbsp;Thanks for your post and welcome here to the Community Forum. We are grateful that you took the time to get in touch with us. We apologize that you are also experiencing an issue with the negative figure in the Inventory, and we thank you for your patience and understanding on this matter.&nbsp;&nbsp;To help you resolve your concern, we can also run a script over your company file. I have sent you a private message requesting the necessary information to assist you further. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.&nbsp;&nbsp;&nbsp;Do let me know if you have any further trouble with that.&nbsp;&nbsp;If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.&nbsp;&nbsp;Cheers, &nbsp;Leneth

leneth_a · Answer

Hi Caroline5254,&nbsp;&nbsp;Thanks for working with me via private message. We are grateful that you have managed to resolve your inquiry and we appreciate your patience and cooperation during this time. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.&nbsp;&nbsp;&nbsp;Cheers, &nbsp;Leneth

kf3 · Answer

We have the same issue.Could you please help us to fix this?Thank you.

Forum Discussion

Error in Inventory, has come up with a minus figure that is very long and has a letter in it as well

8 Replies

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