Forum Discussion

CTANG's avatar
CTANG
Member
4 years ago

Error: processing this purchase would leave the item with no items on hand and a non zero value in inventory

Hi,   It will be appreciated if there is someone can help me on this. I placed an order early and cancelled it days later as client cancelled his order. It had been recorded as bill but stock have ...
CloverQ's avatar
CloverQ
Former Staff
4 years ago

Hi CTANG 

 

The error message is pointing at the total value of this item, as the current value in the item card is at $0, deleting the purchase would change the value to a negative figure, which is not allowed.

 

I'd suggest looking into why the item value is at $0 when there is a purchase recorded for this item and the item price isn't $0. Record an inventory adjustment to increase the total item value by the same amount as the purchase value, would allow you to delete the purchase order and return both the quantity and value to zero. 

 

If you have any other questions please feel free to let us know.

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