Forum Discussion

PeteVors's avatar
PeteVors
2 months ago

Error: You can not send more emails at this time

As anyone else had this issue? Trying to send out monthly statements, and get this message. Tried sending just the one statement and same problem. Tried deleting the Cache but no luck, any other solu...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 months ago

Hi PeteVors,

 

The error message "You can't send more emails at this time" typically requires a script to be run over your file to resolve the issue. 

 

To get this fixed as soon as possible, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount, where our team can apply the necessary fix for you.

 

Regards,

Sai

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