Forum Discussion
- Komal_SMYOB Staff
Hi Patti_Syme
This error can occur if the you're using item invoices and inventory items in the invoice do not have "I inventory this item" ticked, therefore my first recommendation would be to check that. If all the items have correct allocation accounts specified, check the linked accounts for sales under Setup>>Linked Accounts>>Sales, complete any missing accounts, and let me know if the error still exists.
- Patti_SymeExperienced Cover User
Hi, thanks for the reply. I am not invoicing inventoried items.
Yesterday I could not apply the payment via bank feeds nor receive payments. This morning it was fine and I was able to process the payment as per normal. So the problem is gone now thank fully.
- Komal_SMYOB Staff
Hi Patti_Syme
Thanks for clarifying, if the problem recurs let us know and we'll be happy to investigate this.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.