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D_Sydes's avatar
D_Sydes
Member
10 months ago
Solved

Errors -4641 and 136 when importing receive payments files

Hey, I am trying to import lists of payments for invoices. When I try to match customer by ID I get this error Error -4641: ReceivePaymentEvent_LineSaleEventDoesNotBelongToCard   When I try...
  • D_Sydes's avatar
    10 months ago

    Update: I reached out via live chat and was helped out by Rhonna. 

    After she ran some diagnostics, we cleared the MYOB cache by deleting the companyFileCache file within - 

    Cache located in "C:\Users\<userName>\AppData\Local\MYOB\AccountRight\Current\Cache".

    After this I tried importing again and happily was met with success! 

    Many thanks,

     

    Dan

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