Forum Discussion

ASDAccounts's avatar
ASDAccounts
Experienced User
1 year ago

Freight & GST code disappearing when processing Sales Order

When processing a sales order, after entering the freight cost it disappears when going to the next field. The GST field (where you type GST) is disappearing also. I did see on another post it could ...
robert2001b's avatar
robert2001b
Member
1 year ago

Ensure that your sales order software is up-to-date with the latest patches and updates. Sometimes, simply restarting the program can resolve temporary glitches.  If the software stores local data or cache, try clearing it to see if that resolves the issue. Reach out to the software’s customer support for a solution, as they may have specific instructions or fixes for such issues. 

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