Hi Bullet,
Thanks for your post, and welcome to the Community Forum!
I apologize for the delayed response. I suggest checking your GST Settings in your online Company File. You can find more detailed information on this help page: Changing your GST settings
Feel free to post again, we're happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
That setting hasn't changed. I've double checked, and it's all still exactly the same.
GST is applying correctly on the the Total Amount / Balance Due on invoices. It is not applying in the TOTAL column. So our PRICE and TOTAL columns are the same number, TOTAL appearing WITHOUT the gst.
How do I correct it so that TOTAL appears with the GST applied?
Hi, Bullet
Thanks for your response.
If you're still having issues with GST, kindly check the information about the tax code you're using to make sure that there is no duplicate tax code with the same name as GST but with different set up. Additionally, you can check the invoice if it's tax inclusive or tax exclusive.
Please let us know how it goes on your end.
Best regards,
Doreen
Again, it is showing the correct GST added to the total at the bottom of the invoice. That's not the issue.
It will not calculate it in the TOTAL column from what is input into the PRICE column.
Hi Bullet,
Thank you for updating us.
For us to look further on your concern, kindly send us a screenshot of the invoice wherein the tax is not auto populating. Also, please send us a screenshot of the item added to the invoice so we would be able to check how it was setup. Make sure to remove any sensitive information before posting in the Forum.
We are looking forward to your response.
Best regards,
Doreen
