I agree - this is something I struggle with as I often have suppliers come back asking why I haven't paid the full invoice value, and it's because the credit note I've applied doesn't show on the remittance. I have specific suppliers I have to manually email listing what I'm paying and how it's to be applied. Such a waste of time. It would be great if the credit notes applied would show on the remittance advice.
Hi GemGem,
I had the same issue, but realised (after a long process of working out how to do it) you can add an extra column onto your remittance advice (I named mine Credits) and MYOB will list the credit amount (unfortunately, not the credit note mumber) on the same line as invoice number you've applied it to. I hope that helps. Kindest regards, Sharon
Hi Sharon,
Could you please give me detailed instruction how you did it? I went through Shella's suggestion, but it doesn't pick up separate line, it just shows as 'previous pay' amount.
Kind regards,
Akiko
Hi Akiko,
To be honest I don't remember exactly, but I think I just added an extra column (under Set Up / Customize form) / called it Credit, and because I deduct the credit from a particular invoice it automatically shows under the Credit column in-line with the invoice I've deducted it from. I've added some screenshots starting from Set Up / Customize (which may help) click on Remittance and your form should appear. Click on the rem.advice you use / right click on form and a box appears - I think I've attached an example as "rem (5). This allows you to show/hide particular columns. I may have added a column and changed the name of it to Credit. Good luck and have a very merry christmas, Sharon.
Thank you, Sharon.
I think I understand what you've done now. So if invoice is completely covered by credit note, it doesn't come up to the remittance then...
It seems that we just have to keep doing what we are doing right now - creating remittance outside of MYOB...
Have a very merry Christmas to you too :)
Kind regards,
Akiko
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