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SoFrustrated's avatar
SoFrustrated
Experienced User
1 year ago

How to change an incorrect received payment date on a closed invoice in AccountRight - 2025

Hi,   We have incorrectly entered a payment date of a sale with the wrong month.  It is now a closed sale.  How do we change the date?   We have already checked the Preferences and it says transa...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hey SoFrustrated,

 

You’re facing a tricky one! Since the sale is closed the preferences being set right. The payment might have been matched or reconciled. You'll have to redo that first. Then, delete the customer payment to reopen the invoice so you can apply for the correct date. You can find the process here.

 

 

Cheers.

Shella

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