Forum Discussion

SoFrustrated's avatar
SoFrustrated
Experienced User
11 months ago

How to change an incorrect received payment date on a closed invoice in AccountRight - 2025

Hi,   We have incorrectly entered a payment date of a sale with the wrong month.  It is now a closed sale.  How do we change the date?   We have already checked the Preferences and it says transa...
Shella_A's avatar
Shella_A
MYOB Moderator
11 months ago

Hey SoFrustrated,

 

You’re facing a tricky one! Since the sale is closed the preferences being set right. The payment might have been matched or reconciled. You'll have to redo that first. Then, delete the customer payment to reopen the invoice so you can apply for the correct date. You can find the process here.

 

 

Cheers.

Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.