Forum Discussion
Hi Tim_Percy,
Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear that you are having issues when importing. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. Thanks for the detailed information. We do have an online script to run to fix this issue, can you please confirm the following information:
* Last four digits of the Serial Number
* Company File Name/ID
* Full name
Looking forward to hearing from you soon!
Regards,
Earl
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