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Amrod's avatar
Amrod
Member
1 month ago

Import issues with Account Codes

After Exporting our Purchasing data from Accountright 2025.11 to Accountright Premier we have found that the Account Codes are not dispersing to the correct place.   e.g. Material 5-0002 is our p...
AccountRight
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 month ago

Hi Amrod, 

 

Thanks for the screenshots. It looks like the bill is still using an old account from the import, even though the item card shows 5-0002.

 

Please check these first:

  • Go to Setup > Linked Accounts and review your Purchases and Inventory accounts.
  • Open the item and check that the Buying Details account is set to 5-0002.
  • Enter a new test bill after saving the item and see if it posts correctly.

 

If you imported a lot of items, you may need to export the item list, update the account codes, and import it back to update the existing items. If it still doesn't fix the account connected to it after that, I recommend reaching out to our support team so they can have a deeper look. You can reach out by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant. 

 

Regards,
Genreve

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