Forum Discussion

sassy's avatar
sassy
Partner
3 years ago

In Tray - AccountRight 2022.2

Hi   I'm having issues with the In Tray for purchases. I can add documents to it via Capture, Drag & Drop, Email & Add Document but cannot get any of them to enlarge or open as a PDF in adobe which...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi sassy

     

    Apologies for misreading your post. Do you get any error messages when you attempt to enlarge them or open as PDF ? If you don't can you clear your AccountRight cache and try again. If this doesn't work can you provide a screenshot of the window so we can look into this further.