You cant do this in bulk - you have to do it one by one. Doreen's solution is not a solution at all and myob should have made this clear at the outset when introducing the in tray feature - that you lose all attachments when backing up the file. This is not acceptable and I think myob need to provide a better solution and at least hold our files in the cloud for seven years once a file has been closed and no longer is online - in case we need access for an ird audit or something similar. I know other companies do this.