In Tray not accepting invoices
Yesterday I could not load any invoices into the In Tray. After a few minutes of loading they would just disappear. The problem is not resolved today. Anyone else having this issue?
Forum Discussion
57 Replies
Same problem and I get an hour a day when bub naps to do our paperwork. MYOB please advise when its fixed.
Same here as well, nothing!! I know there are documents there and I have tried both dragging an invoice across and sending from outlook but nothing is there.
My In-Tray won't accept any documents. Finally comes with a red "Something went wrong" warning. I have closed and restarted the system for a reset hoping the error will correct itself but nothing has helped.
C'Mon MYOB everytime there is an update there seems to be another issue. Please fix.
Do we all need to create a support ticket or is MYOB working on this??
Can't use Intray from desktop or browser version.... very frustrating. Wasted a lot of time trying to make it work before coming here and realising it is more of a widespread issue!
Same here. Getting the error message "something went wrong - some documents couldn't be added"
Unable to load documents as well.
We are having the same issue - please advise when this will be addressed
We are still waiting online chat for technical support (over and hour now) - very frustrating
Same here very frustrating waiting for an update from MYOB
Cannot load the intray software or browser either
