Forum Discussion

debm's avatar
debm
Trusted Cover User
3 months ago

In Tray

I'm unable to add any documents to my in tray and I'm also unable to access the current documents that are in there already (there are 41 according to the In Tray icon from the purchases window) Is ...
JennaIDEAL's avatar
JennaIDEAL
Contributing User
2 months ago

Doreen_P​ The in tray is still not working and i also put in a support case yesterday morning and have not been contacted. Can you or someone escalate this please, i am going on one week not being able to use it and work back long is effecting my work significantly.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 months ago

Hi JennaIDEAL,

 

I can imagine going a week without the In Tray has made things a bit tricky, especially with work piling up. Since you've already logged a support case, you're in the system and our team will reach out as soon as possible to help get things sorted. They'll take it from here and look into what's going on. 

 

Regards,

Sai

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