Forum Discussion

MehmetOCG's avatar
MehmetOCG
Experienced Cover User
2 years ago

Incorrect formatting of Quotes

When I convert the quotes to PDF or email t hem the formatting is incorrect. The itemised price is cut off. I urgently need this fixed.   See attachment on how it looks
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi MehmetOCG, 

 

The team is aware of the current issue with sales formatting on PDFs. It's a high priority, and we're working on a fix as soon as possible. Although, there are no specific time frame, we can expect this to be fixed within a day or two. Thanks for your patience!

 

In the meantime, feel free to create a new thread if you need any other help.

 

Thanks,
Genreve

MehmetOCG's avatar
MehmetOCG
Experienced Cover User
2 years ago

Hi,

Can you please confirm if this has now been resolved.

Thanks

Mehmet

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi MehmetOCG, 

     

    I get that the sales formatting issue on PDFs is indeed a big deal for your business. Our team is all hands-on deck to sort it out ASAP. I can't promise a specific timeline. However, I will keep you updated when there's any progress. I appreciate your patience. In the meantime, feel free to create a new post if you need any other help.

     

     

    Kind regards,

    Shella

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