InTray Processing Large Invoices
Sometimes (ie weekly) we receive an invoice of 20-30 pages and the document on the InTray just sits there for hours on end spinning its cogs. The file meets the criteria of <10MB and we were just won...
Forum Discussion
Hi Don_Davis,
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are thankful for your hard work in getting hold of us, and we apologize for the difficulty you have been experiencing with the documents on the In Tray. We thank you for your patience and understanding on this matter.
Regarding your concern, may I ask if you have tried to use the MYOB capture app? Also, could you try refreshing your browser and uploading the documents in the In Tray one by one?
Please do not hesitate to post again if you need help in the future.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
