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ccds's avatar
ccds
Contributing User
3 years ago

Invalid Operation Exception

Hello

When we try to update an invoice we get this system.invalid operation exception and the program crashes.

 

Here is the full script of the error

 

 

2 Replies

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator

    Hi ccds 

    This can happen if one or more items on the transaction have an on-hand quantity of zero. In order to fix it, 

     

    1. Identify the item(s) with zero on-hand quantity on the transaction.
    2. Once identified, record an inventory adjustment to increase the items on-hand quantity above zero (quantity 0.01 or less) with the correct item cost ($ value) applicable to the quantity. Please use the correct item cost applied on the invoice.
    3. Edit the invoice/bill.
    4. Record another inventory adjustment for the item to reduce it back to zero or delete the stock adjustment.

    Let us know if you have further questions on this.  

    • ccds's avatar
      ccds
      Contributing User

      Thats a totally unworkable solution for us, we have invoices with hundreds of items on them and many will be out of stock once invoiced!! I hope this is going to be rectified quickly and if not let me know so I can find another operating system