Forum Discussion

JANELLE's avatar
JANELLE
Experienced Cover User
4 years ago
Solved

INVENTORY NOT RECORDING

Myob is not allowing Supplier purchase invoice to be entered. This is the 3rd time this month, 2nd June, 15th June and today 21st June. It just times out.  Previously MYOB support have run an Invento...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi JANELLE, 

     

    Thank you for your post. I've had the script run over the company file, please do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi JANELLE, 

 

Thank you for your post. I've had the script run over the company file, please do let me know how it goes. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • JANELLE's avatar
    JANELLE
    Experienced Cover User
    4 years ago

    Hi Melissa,

     

    Many thanks for your quick assistance with this issue.  How can this issue be avoided moving forward, 3 times in less than 3 weeks is not good.

     

    Regards

    janelle

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      4 years ago

      Hi JANELLE, 

       

      You're welcome. Generally, this situations is caused by issues to do with the histories of the items. The script we run recalculates the history among other things, most of the time its not something that a client has done that will cause this error it is more of a system related issue. With that being said, please do let us know in future if you do need us to run the script again, we will be happy to do this for you. Additionally, this is with our product teams for a permanent fix.