Inventory not recording

Hi HannahJ,

Welcome to the Community Forum. 

I understand that you're having trouble with inventory item transactions not showing. This could be due to several reasons.

One possibility is that the transactions are not showing because they are still marked as orders. Orders don't affect your financial figures, but they do affect your inventory levels. They don’t create transactions unless you have paid a deposit to the supplier. An order can be changed to a bill but not a quote. If you receive items you've ordered, but haven't yet been billed for them, you can record a 'receive item' transaction. When you record items received, the item is added to your inventory and the cost of the item is added to an accrual account for inventory items until you record a purchase for it.

Another possibility could be related to the window you are checking to see if the transactions appear. Could you please provide more details about this?

If you need real-time assistance, you can contact our virtual assistant, MOCA, through this link: myob.com/support. MOCA is always ready to provide immediate support.

Looking forward to your response.

Thanks,

Genreve