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JA_Xtnow's avatar
JA_Xtnow
Member
3 years ago

Inventory Report not accurate when trying to deselect Inactive Items

I have a problem with the Item List Summary Report trying to deselect inactive items. Granted we have over 15,000 items. The report works with all items but its slow.  We only have 4,000 active ite...
CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi JA_Xtnow 

 

Thank you for the details and the screenshot. We are aware that there's a problem with the Item List Summary report not remove inactive items properly from the list, when the 'Show Inactive Items' tickbox is unticked. 

 

This is something our developer teams are looking into, in the meantime, you can work around it by:

 

  1. Deselect the show inactive Items option
  2. Select all the desired Items
  3. Select show inactive Items option
  4. Click OK
  5. Run the report
JA_Xtnow's avatar
JA_Xtnow
Member
3 years ago

Thankyou for responding Clover but unfortunately the work around has not resolved the issue.

You can see the screen shot that the items selected are being replaced by inactive items.

  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi JA_Xtnow 

     

    Thank you very much for the update and screenshot, I've passed on the feedback to the relevant team for help with their investigation.

     

    In the meantime, I'd suggest ticking all items then export the report to Excel for futhre filtering. Alternatively File > Import and Export Assistant can export all item fields promptly, the exported .txt file can be customised in Excel as well.

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