Forum Discussion
Hi JA_Xtnow
Thank you for the details and the screenshot. We are aware that there's a problem with the Item List Summary report not remove inactive items properly from the list, when the 'Show Inactive Items' tickbox is unticked.
This is something our developer teams are looking into, in the meantime, you can work around it by:
- Deselect the show inactive Items option
- Select all the desired Items
- Select show inactive Items option
- Click OK
- Run the report
Thankyou for responding Clover but unfortunately the work around has not resolved the issue.
You can see the screen shot that the items selected are being replaced by inactive items.
- CloverQ2 years agoFormer Staff
Hi JA_Xtnow
Thank you very much for the update and screenshot, I've passed on the feedback to the relevant team for help with their investigation.
In the meantime, I'd suggest ticking all items then export the report to Excel for futhre filtering. Alternatively File > Import and Export Assistant can export all item fields promptly, the exported .txt file can be customised in Excel as well.
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