invoice due date

Hi PRSquire,

Thanks for your post. The issue arises from the system retaining default settings from when the card was initially created, despite subsequent updates to the terms. Consequently, the system displays the default terms overall, but the card reverts to its original value when selected.
 

To resolve this problem, we have an online script available. Could you please reply with the last four digits of your serial number and company file ID?

Looking forward to your response.
Regards,
Earl

Thanks Earl

The Company File is Jowett Car Club of aust inc. The Serail number is 1113

Hi Earl,

We are having the same issue with our account. Would we be able to arrange the online script as well please? SN: ********6930 and company is Burdekin Air Con & Electrical Pty Ltd

Thank you.

Hi BAEaccounts,

Just wanted to see if my colleague was able to help you with that fixed script for your file. If not, no worries at all, just let me know and I'll be right here to lend a hand.

Feel free to get in touch if you need more help.

Cheers,

Princess

Hi Earl

I have this same issue. As multiple people are having the same issue why can't MYOB do an update to fix this?

Hi AdminT8T

Currently, when this issue occurs, our support team will arrange an online script over your file to fix it. The best ways to reach our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl