I updated my invoice template to allow decimal units to print properly when say entering 0.2 for a quantity rather then have it only print as .2.
However today I noticed that if I insert a header line in the invoice (item layout) the header lines don't appear in the printed paperwork.
As soon as I change to the older template it prints correctly.
Any suggestions please.
Hi Albare,
That’s a strange one. Changing the decimal display (so 0.2 shows instead of .2) won’t affect header lines at all. The best next step is to get our support team to take a closer look. You can reach them via My Account or jump on live chat with our virtual assistant, MOCA.
Regards,
Genreve
Just to background,
I edited the old template by deleting the column tables,
saved as a new name,
reopened it,
added the column tables and saved which then gave me the ability to have fractional quantities appear with the 0.2 format rather than .2...
However now no Header text appears in the invoice when printing or previewing.
I'm adding the header under a transaction line so no quantity is able to be entered anyway..
Really only wanting to enter comments, like "the following item was substituted" and then continue with a few more transaction lines.
As soon as I select the older template the header lines appear in print and print preview.
So really what's happening is the newer template won't print correctly but the older one will.
