Solved
Invoice number sequence changing
We are experiencing an issue after having changed our Invoice numbering sequence in AccountRight. Here it was changed and what is now taking place (I'll use example numbers): - Our numbering sequ...
Hi CarolG1,
Thank you for your post.
It seems like there's a bit of a hiccup with the sequence of your orders. It's possible that this is due to a preference setting that's currently active. If the preference is selected, the system will adhere to the sequence number from the order.
To resolve this, you might want to consider deselecting this preference. This should allow the orders to adopt the new sequence when they're converted into invoices.
Feel free to create a new post again if you need further help.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
