Forum Discussion

Lelunaz2's avatar
Lelunaz2
Contributing User
3 months ago

Invoice reminders going to wrong email

Hello    I have a customer who I have emailed invoices to. The original invoice went to the customer but all the reminders are now coming to my work email address instead of theirs. i believe this ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hi Lelunaz2,

 

I see that you're having issues with invoice reminders being sent to your email address instead of your customer's. Upon checking on our end, there is no reported issue with invoice reminders being sent to the wrong email address. It would be best to set up the invoice reminder again to refresh any data. You can check this link for more information regarding invoice reminders.

 

Best regards,

Doreen

  • Lelunaz2's avatar
    Lelunaz2
    Contributing User
    3 months ago

    Hi Doreen 

     

    I already did reset the reminder before I posted this last week however I still received the reminders this morning. 

     

    Leisa

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