Invoice reminders
Hi All. Having trouble with setting up invoice reminders. I see a closed thread from last year and wondered on any fixes as yet? Screen comes up blank after hitting invoice reminder button on custome...
Forum Discussion
Hi Nay1,
Thanks for the response. I appreciate your effort in attaching the screenshot.
In my understanding, this is likely a computer issue. May I get you to check if the invoice reminder feature works fine on other computers? If the issue persists on another computer, this means that the issue is with the file. However, if the issue only is present on the computer you are working on, this means that the issue is with your computer. If the latter is correct, I would suggest clearing the cache of your AccountRight by following this link, https://community.myob.com/t5/Tips-and-Tricks/Clearing-the-AccountRight-Cache/td-p/592973. If clearing the cache does not fix the issue, we will need a copy of the latest diagnostic log of the file. You can locate the diagnostic log of the file by following the instructions in this link, https://community.myob.com/t5/Moderators-discussion/AccountRight-Diagnostic-Log/m-p/719696/thread-id/1041.
We look forward to your update.
Thanks,
Genreve
Morning Genreve,
I have tried the process on another computer with the same result. I also tried to follow the links you sent me to clear the cache with this error coming up when i click link.
