Forum Discussion

Counter's avatar
Counter
2 years ago

Invoice reminders

Hi All. Having trouble with setting up invoice reminders. I see a closed thread from last year and wondered on any fixes as yet? Screen comes up blank after hitting invoice reminder button on custome...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Nay1, 

 

Thanks for responding and attaching screenshots. 

 

I'm sorry to hear about the links not working. May I get you to follow these instructions instead? 

To clear your AccountRight cache, follow these instructions. 
1. Open your Start Menu.
2. Open the Run window.
3. Type: %localappdata%/myob.
4. Click Okay
5. Open AccountRight > Current > Cache.
6. Delete all contents of the folder.


To find your diagnostic log, follow these instructions.
1. Open your Start Menu.
2. Open the Run window.
3. Type: %localappdata%/myob.
4. Click Okay
5. Open AccountRight > Current > Diagnostic 
6. Choose the latest text file from this folder. 
 

We look forward to your response. 

Regards,
Earl

 

Nay1's avatar
Nay1
2 years ago

Hi Earl,

 

I have cleared the cache and still no luck. Please see latest diagnostic log from file as requested. With Thanks.

 

2023-11-23 09:22:59.0054,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,25, : System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort()
at MYOB.Huxley.RF.Framework.UI.ProgressWindowHelper.Close(Boolean final)
2023-11-23 09:31:30.5320,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,39, : System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort()
at MYOB.Huxley.RF.Framework.UI.ProgressWindowHelper.Close(Boolean final)
2023-11-23 09:31:47.4272,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,27, : System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort()
at MYOB.Huxley.RF.Framework.UI.ProgressWindowHelper.Close(Boolean final)
2023-11-23 09:35:37.2411,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,27, : System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort()
at MYOB.Huxley.RF.Framework.UI.ProgressWindowHelper.Close(Boolean final)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.