Invoice reminders
Hi All. Having trouble with setting up invoice reminders. I see a closed thread from last year and wondered on any fixes as yet? Screen comes up blank after hitting invoice reminder button on custome...
Forum Discussion
Hi Counter,
Thank you for providing the log details and my apologies for the late response. It appears that the error is stemming from an issue within the Windows Registry, potentially caused by referencing outdated Office Registry Keys while using newer components. Here's a step-by-step sequence that has resolved similar issues for others:
Repair the .Net Framework
For Windows 8-11, the .NET Framework Repair Tool can be used to rebuild the relationship between AccountRight and the Excel Interop assembly, as it's integrated into these operating systems.
Reinstall or Perform an Online Repair of Office
Refer to the Microsoft Article on how to repair an Office application. After repairing or reinstalling .NET, an online repair of Office can ensure a complete rebuilding of the relationship by redownloading relevant files.
Reinstall AccountRight
If the .NET framework repair didn't resolve the issue, reinstalling AccountRight might reset the relationship with how it accesses the Excel Interop Assembly. You can reinstall AccountRight by downloading it from www.myob.com/downloads.
It's important to note that AccountRight is 32-bit software and is only compatible with 32-bit editions of Microsoft Office. Ensure you're using the correct version before proceeding with these steps. If you're uncertain about any of these processes, I'd recommend consulting your IT Specialist for assistance.
Please keep us updated on your progress after attempting these steps.
Regards,
Earl
