Forum Discussion

morta's avatar
morta
Experienced Cover User
5 months ago
Solved

Invoices from Myob URGENT REPLY NEEDED !!!!

Hi

Since MYOB has stop emailing me my invoices, I AM UNABLE TO LOCATE AND DOWNLOAD THEM. ALL THAT I CAN FIND ARE INVOICES FROM 2021 DOWN. THERE IS NOTHING FOR 2022-2024. 

THE LACK OF SUPPORT IS FRUSTRATING. HOW HARD IS IT TO EMAIL THEM TO US.

I NEED THESE INVOICES URGENTLY!!!!!!

  • Hi morta,

    Thank you so much for your post and my apologies for the late response. 

    May I inquire if you are accessing it on myaccount.myob.com? If not, please log in to your myaccount.myob.com, go to My Account, and click on View My Bills. From there, you can view, download, and pay your MYOB invoices. If you encounter any issues, consider clearing your browser's cache and history, or try logging in from a different browser. 

    Please do let me know if you're having issues.
    Regards,
    Earl

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi morta,

    Thank you so much for your post and my apologies for the late response. 

    May I inquire if you are accessing it on myaccount.myob.com? If not, please log in to your myaccount.myob.com, go to My Account, and click on View My Bills. From there, you can view, download, and pay your MYOB invoices. If you encounter any issues, consider clearing your browser's cache and history, or try logging in from a different browser. 

    Please do let me know if you're having issues.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi morta,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl