Invoices Rejected
Hi MYOB Support, We are experiencing a fault where clients emailing us from MYOB is bouncing back as undeliverable with a “Diagnostic-Code: rejected” message. Thinking we've had our mailbox b...
Forum Discussion
Thanks Mark, I work in the IT team of the recipient company and have checked the mail server logs. We're seeing plenty of emails arriving from mailto:invoice@apps.myob.com to other mailboxes in our environment successfully, but not this one particular address. Ive seen other posts here suggesting MYOB clients have had a recipient mailbox blocked on MYOB's end so I think this is the cause here. Is there any other support option we can reach out to for MYOB if we're not a direct customer (we're the MYOB's customers recipient)? Thanks
