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The_Doc's avatar
The_Doc
Ultimate Cover User
4 years ago
Solved

Item for Printing Time Billing

Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invo...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Eumundimeats 

    Welcome to the Community Forum!!

     

    This generally happens when some mandatory details are not filled in the customer card in the app. Therefore, please ensure the following fields are entered:

     

    Name
    Taxcode
    Freight Taxcode

     
    Let me know how you get on after filling those fields. 
Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi The_Doc 

 

Just testing that situation I can replicate what you are experiencing with that time billing invoice appearing as an item invoice in the Print/Email Invoices window.

 

Like has been mentioned, it does appear to be linked to that situation with including items on a time billing invoice layout only. I was under the impression that it wasn't the first line that needed to be an activity it was the first chargeable line. Having 0.00 for that line, as you have indicated, wouldn't always have caused the timebilling invoice to remain as a timebilling invoice, especially if there are only items added to that invoice (after the $0.00 activity line).

The_Doc's avatar
The_Doc
Ultimate Cover User
4 years ago
Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc

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for Printing Time Billing","id":"message:722186","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:6898"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:722186"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:722186"},"body@stripHtml({\"truncateLength\":200})":" Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invo...","body@stringLength":"747","rawBody":"

Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invoices.

 

But alas all but the bottom one were time-billing.

 

The Doc

 

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It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2021-09-08T20:23:18.341+10:00","lastPublishTime":"2021-09-08T20:23:18.341+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1350},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:722186/message:722446","readOnly":true,"editFrozen":false,"body@stringLength":"444","rawBody":"Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. 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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi The_Doc 

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\n

Just testing that situation I can replicate what you are experiencing with that time billing invoice appearing as an item invoice in the Print/Email Invoices window.

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\n

Like has been mentioned, it does appear to be linked to that situation with including items on a time billing invoice layout only. I was under the impression that it wasn't the first line that needed to be an activity it was the first chargeable line. Having 0.00 for that line, as you have indicated, wouldn't always have caused the timebilling invoice to remain as a timebilling invoice, especially if there are only items added to that invoice (after the $0.00 activity line).

","body@stringLength":"902","rawBody":"

Hi  

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\n

Just testing that situation I can replicate what you are experiencing with that time billing invoice appearing as an item invoice in the Print/Email Invoices window.

\n

 

\n

Like has been mentioned, it does appear to be linked to that situation with including items on a time billing invoice layout only. I was under the impression that it wasn't the first line that needed to be an activity it was the first chargeable line. Having 0.00 for that line, as you have indicated, wouldn't always have caused the timebilling invoice to remain as a timebilling invoice, especially if there are only items added to that invoice (after the $0.00 activity line).

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