Large sales order crashing when editing
Hi, We're trying to edit a large sales order in AccountRight, but whenever we try to do this, it crashes. Error message and log attached.
Forum Discussion
Thanks Chris.
Unfortunately, this is happening on multiple different computers in different locations.
Everything works fine and we are able to change most invoices/orders - it is only this extremely large order that is causing issues.
Hello martinditmann
If this is happening across multiple machines, I would suggest following this guide on extending the AccountRight timeout extender.
If it continues to happen after extending the time-out extender, you should be able to take a backup of the file and restore it locally and this should also assist in the error. Once the order has been edited you will then be able to restore the file back online.
If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.
