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NatWeb's avatar
NatWeb
Contributing User
1 year ago

MAPI Send email error in MYOB Account right

I am getting error in MYOB amount right after updating outlook to a new version. I am not able to send any invoice email or payslip email from MYOB .   ""MAPI Send mail failure  ""  coming  while ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi NatWeb,

 

That error usually happens when MYOB can't connect to Outlook after an update. Here's a link that can help troubleshoot the issue: Email troubleshooting. 

 

If the problem still happens after following the steps, you can reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can double check and help you in fixing it.

 

Regards,

Sai

 

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