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aprilmar's avatar
aprilmar
Contributing User
5 years ago

Missing Electronic Payment

Hi there,   I am currently doing a bank reconciliation and I found that the electronic payment we made for the bank to process our payment to suppliers was not reflected in MYOB but amount is refle...
  • Komal_S's avatar
    5 years ago

    Hi aprilmar 

     

    Sometimes, this happens as the electronic payments are accidentally recorded in future. In order to check that, can you please go to Transaction Journal>>Disbursements, and search for the payments by changing the from date to sometime in future, eg, 2040.

     

    This should show anything listed with EP , however, if it still does not appear, please go to Banking>>Reconcile accounts, and check if EP transaction is ticked. If yes, please untick it and try to look for it on the Bankfeeds screen as it should then appear.