Hey byw_bookkeeping,
I would suggest taking a look at the Session Security Report. More information will be listed here. There is also the Journal Security Audit report that you can make use of as well.
Feel free to reach out if you have any further questions!
Cheers, Amanda.
Hi Amanda
I looked at both, they do not help. First place I looked to see if someone else had logged in and applied the deposit to the customer invoice.
It showed the SYSTEM as having done that. What I am trying to ascertain is why the SYSTEM would apply a deposit to an invoice and how?
Hey byw_bookkeeping,
Sorry about that, misunderstanding, that's my bad.
The system may have matched the transaction to the invoice if any Bank Rules had been previously set up. Instructions to check will be listed here.
Let me know if you have any further questions.
Cheers, Amanda.
Hi Amanda
We do not have any bank rules past or present for the allocation of deposits from any of our customers. All are done manually.
So, why would the SYSTEM match a deposit to an invoice?
Kind regards
Wendy
Hey byw_bookkeeping,
Typically, the system won't automatically match up anything or apply anything unless a rule has been set. Can you please provide a screenshot of the transaction in question?
I can take a deeper look into it for you.
Cheers, Amanda.
