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pandasaigon's avatar
pandasaigon
Trusted Cover User
4 years ago
Solved

MYOB ACCOUNTRIGHT LIVE PLUS INACTIVE MODE

Dear Myob Team,   I am using MYOB AccountRight Live Plus, the file is active online ( no problem with internet connection), however there are many fields are inactive, such as the active arrow whic...
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  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi pandasaigon 

     

    The arrow next to a transaction in Registers, the Transaction Journal and Find Transactions windows would typically be blue in colour. However, depending on the setup and what has occurred with that transaction the arrow may be grey in colour. If it's grey in colour it tends to mean that it's a locked transaction. If you are finding all transactions showing that grey arrow then Setup>>Preferences>>Security - Transactions Can't be Changed, They Must be Reversed. If it is one transaction or a small series of transactions I would be reviewing the transaction and what has occurred with that i.e. is it recorded in a previous year? has it been included in a prepare electronic payment/bank deposit transaction?

     

    In terms of entering a termination date for an employee. While the system does indicate that the entitlement balance information will be cleared out with that entry of the termination date the historical information still is included in the database. As such, if you do reactivate that employee at a later stage, you may encounter a situation where those leave amounts do reappear. If that is the case, doing an adjustment leave pay to remove the balance would be the recommendation so that they can start afresh for the new employment.

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi pandasaigon 

 

The arrow next to a transaction in Registers, the Transaction Journal and Find Transactions windows would typically be blue in colour. However, depending on the setup and what has occurred with that transaction the arrow may be grey in colour. If it's grey in colour it tends to mean that it's a locked transaction. If you are finding all transactions showing that grey arrow then Setup>>Preferences>>Security - Transactions Can't be Changed, They Must be Reversed. If it is one transaction or a small series of transactions I would be reviewing the transaction and what has occurred with that i.e. is it recorded in a previous year? has it been included in a prepare electronic payment/bank deposit transaction?

 

In terms of entering a termination date for an employee. While the system does indicate that the entitlement balance information will be cleared out with that entry of the termination date the historical information still is included in the database. As such, if you do reactivate that employee at a later stage, you may encounter a situation where those leave amounts do reappear. If that is the case, doing an adjustment leave pay to remove the balance would be the recommendation so that they can start afresh for the new employment.