Forum Discussion
Hi nduro,
That certainly is and odd one. The browser dashboard is role-based, so what shows there can vary depending on the user’s access.
It’d be worth checking whether that user has any other roles assigned as well as Sales, as that could affect what they’re seeing.
Sales access should usually only show Sales/Invoices-type dashboard items, so if a Sales user is seeing the Income total, that doesn’t look right.
I’d also suggest comparing the roles assigned to both users in the file, as that should help narrow down why they’re seeing different totals. Also, it's worth reaching out to our support team incase something doesn't look right. You can reach out by creating a ticket in the My Account window or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products